Posts Categorized: Forum

4/23/17

I use Apple mail on my iMac. When printing an email the font is extremely small. My printer is Epson XP 400.
—–
Beth Erskine

4/23/17

I have created a ringtone from a segment of a song in iTunes, renamed it to .m4r, etc. It appears in the iTunes list of ringtones. I use iTunes Music Library (the iCloud subscription match service) to make content available everywhere, so I have never plugged my phone into the Mac to sync anything, and this confounds the help I’ve received from various forums. Whatever I need to do next is not obvious. Help?
—–
Joel Anderson

4/22/17

I have an iPhone 7 Plus with current OS. I use Mail and generally Chrome but would change to Safari if necessary. I have several email accounts active on my phone. Can I set distinctive tones for each of the different email accounts so that I can identify incoming emails as to which account. Thanks.
—–
William

4/22/17

I’m a teacher and intend to stream some of my presentations for my students. At Apple events and other tech conferences, in the livestream, the video they show contains two videos – one showing the speaker, the other the presentation. It feels more engaging and I wanted to do the same for my students.
OS X Yosemite, Keynote v. 6.5.2
—–
Shreyas Parekh

4/21/17

When I open email the app has my curser down about 30 emails. I have to scroll up to the top every time. It there a setting to tell my iPad email app to place the email either at the top most of my email list. All emails are read. I just want to be at the top of the email list instead of 1/3 down.
—–
David Christensen

4/20/17

When i click a link in a gmail message on my ipad, it opens in Chrome. Is there a way to get to open in Safari? Thanks
—–
Charlie Campney

4/20/17

Hello, I just watched Gary’s video on wifi strength and that it is not the only indicator of overall communications strength. Essentially, you’re only as strong as the weakest link. The graphic above his head made it very easy to understand what he was talking about. I was in IT for 40 years. Everything from NASA satellite data collection to air traffic control systems. Graphical representation of system concepts was key to conveying information among the technical teams, management, and users. I could really be helped by an article about iCloud that shows how it interacts with apps, back ups and everything else. Can anyone suggest articles?
—–
Gene

4/19/17

How do I factory reset an iMac G5?
—–
ILAN

4/18/17

I am trying to attach a pdf which is saved on my macbook pro to an email. I want to attach it and not embed it into the email.
—–
Bev

4/16/17

I recently watched your clip ‘Maximizing Windows On a Mac (#1363)’ and I LOVE this – I spend ages maximising/minimising windows to be able to see multiple things at once of my screen and this is going to be a time saver. Love it. The only thing is that a lot of the time I’m doing this in Word/Excel and I found that the ‘option-double-click-in-the-corner’ tip doesn’t work. Any extra tips for making this work there?
—–
Michelle W

4/15/17

Hi Gary,

I am using Sierra (10.12.4) on a MacBook Pro (mid 2014). I have enabled File Vault.

I have some small yet sensitive spreadsheets(<100k) that I have encrypted using the resident Disc Utility App. After creating an encrypted "Blank Image," I "move" the files into the mounted folder and then close the .dmg file. Is this a robust security measure? Does the unencrypted plain text still reside on the SSD? Could a recovery program access them? Is this a valid method of secure deleting files I no longer need? Thanks in advance for your help. PS - I have enjoyed the recent scripting episodes in your weekly newsletter. I'd like to see more. ----- David Russell

4/15/17

I have “My Photo Stream” checked on both my iPhone and my iMac. But photos are not coming to the Mac. I am running iOS 10.3.1 on my phone and version 10.12.4 on my Mac. But I do not see the photos being moved. I am on my home wi-fi network. Please help and thanks in advance.
—–
Gene

4/14/17

If I engage Desktop & Documents to iCloud on my Mac at home and on my Mac at school, will those folders appear as different sets on the iCloud Drive or will they appear also just on folder?

What if I use spaces to create several different desktops one each Different Mac? What will happen the?

—–
Bill braun

4/13/17

I am putting my toes in the water of teaching guitar lessons and have the Numbers program. I would like to use it to make a receipt for any future students I have. Thank you for your time and the energy you put into this.
—–
Trevor Marty

4/12/17

I have a home theater with a 120” screen and a ceiling mounted high def projector. I use the “L5 Remote” app on an old 4th Gen iPod Touch to control 8 pieces of video and sound equipment. It works great! I spent hours programming the L5 app, and I have the old iPod Touch backed up on iTunes. The “L5 Remote” app itself is no longer available in the app store, but I have it saved in my iTunes app library.

Unfortunately now my 4th Gen iPod Touch no longer holds a charge. So I just loaded the L5 Remote app from iTunes onto my iPhone. However, this loads the native L5 app. Is there any way I can use the 4th Gen iPod Touch backup in ITunes to move the “programmed” L5 app to my iPhone, so I don’t have to spend hours reprogramming control of all my equipment on the iPhone?
—–
Tony Biegler

4/11/17

Although I have iCloud storage it is my understanding that if I delete photos off of my phone that they go bye bye in my iCloud storage that I am paying for.

Assuming that this is true, I want to move my photos and videos to my Seagate external hard drive and also ensure that they are not in “optimized mode” and that they are the full picture resolution – whether it is 3.4MB or 950kb.

How do I do this?
—–
Steve Wilson

4/9/17

Measured by arm swing, actual foot step or GPS?
—–
Jo Hessinger

4/7/17

I am currently struggling to construct an overall archive in my Documents folder for many years’ worth of emails (already in various Mail mailboxes), text documents (Pages and other word-processing documents, PDFs, research material (including scanned newspaper and magazine articles and miscellaneous webpages) and image files. At the moment I have two main folders: a subject archive and a date archive. As I create, receive or download a file, I insert a date (yyyymmdd) at the beginning of any existing title which I change to an abbreviated version denoting its origin and subject. I then put the original version in its appropriate subject folder and leave an alias in the appropriate date folder. It’s cumbersome, I know. And I can’t think of a quick way of transferring incoming and outgoing emails into this system. Can anyone suggest an alternative home-made system or an existing Mac app that will do the trick!
—–
David Girling

4/6/17

I have over 1,000 images I would like to remove the back ground on them. I know how to do it one by one. Is there a better way, faster way maybe drag and drop and let some app do it way?
—–
David Christensen

4/5/17

I have 345 fonts installed on my Mac, but only 131 show up in the fonts menu in Pages. If I use the “Show fonts” menu (cmd+T), all 345 fonts are there and I can use them. How do I get all the fonts to show up in the menu in the Inspector panel?
—–
Jean-Claude

4/5/17

Hi,

I am after a bit of help to write a formula as the new update for numbers has my existing formula now coming up with errors.

I was using the look up function to find e.g.: look up ( apple a1, in table 1 a1:a30, to return a $ f1:30) this was bringing back a correct $ and if there was no $ it would come up with ! Or if apple wasn’t in the list it would come up with !. This was fine!

IT isn’t doing that now if apple isnt in the list it is returning $2 or returning a non existent value.

I Have tried vlookup it returns apple instead of $, I have tried combinations of formulas together.

So I was hoping some one would be able to help me write a formula that looks a bit like this

lookup a1, intabel1 a1:a100, return table1 f1:100 (if exact match a1 and in table 1 a1:a100) returns $ in table f1:f100 if not it returns not found

Is this possible?

—–
Bel333

4/4/17

Is there any way I can disable logging in with my password in Safari>Preferences>Passwords.

Many times I need to find a password, and it’s a pain to have to log in with my lengthy PW.

Stan G (Patreon)
—–
Stan Greenberg

4/4/17

Over the years I would have installed iTunes on multiple laptops and computers (both PC and Mac). Sometimes these computers would have crashed and I would not have been able to uninstall iTunes. As a result, I have now used up 4 out of the limit of 5 installations whereas I actually have only 1 installation running on my current MacBookPro. How do I remove the others (old ones) from this list so that I can install these on my work laptop as well?
—–
Alok Misra

4/2/17

I use Sierra with a 2010 MacBook Pro and want to sync Contacts, Calendar, and Reminders with my iPhone SE. And how do I get photos onto my iPhone from my laptop?
—–
Anthony Porter

4/2/17

I am trying to turn ON private browsing on my iPad Air 2 and on my iPhone 6. They are both using iOS 10.2.1. I read the User’s Manual and my devices do not have the word “Private” anywhere on the screen after I click on the double-square icon in Safari.
—–
Mireille

4/1/17

Using a Mac Pro, late 2013, laptop, O.S. v10.12.4 Sierra

Is it possible to access – to check / confirm – existing contents of clipboard before such as potentially ” overwriting ” and losing something important, before pasting in an email, copied details / information from a pre compiled drafted Pages document, to subsequently paste into a Chat Line form when
” chatting live”.
—–
David Cotterell

3/30/17

Just bought a brand new iPhone from Verizon. I could not remember my Apple ID on my computer so they arbitrarily insisted on giving me a new one for the phone. Now that I am home and can look up my Apple ID how do I change the one on my new iPhone to match the one on my computer?
—–
Vicki White

3/30/17

Tim Cook claimed that most people could use an iPad Pro as their primary computer. I have bee experimenting to determine if I can actually do that. Are there things that you just can’t do on a tablet? In my experimenting I thought Pixelmator was a show stopper because you could not outline accurately with your finger. I bought a pencil and now outlining actually works better on the tablet than on the Mac Book Pro. Another item was printing. Seems pretty limited on the tablet. Found a cheap app that solved that problem. I am in IT professional and am intrigued with the concept of not owning a laptop. I think this might be a great topic for you to cover. Thanks again. Great work.
—–
Jim Symington

3/30/17

I’m trying to recreate something similar but cannot wrap my head around it! The Recipe template in numbers automatically changes the scaled amount based on what measurement unit you choose from the pop-up menu (such as 8 oz = 1 lb). How does Numbers know how to convert these measurements? I don’t see a lookup table or anything similar. Would EXTREMELY appreciate your help. I’ve been looking at the template for hours and can’t figure it out!
—–
Gabriela

3/27/17

I am using a mac book. When I go to preferences in my mail and type out the signature I want to go with every email I send out it looks ok in the signature section, but then when I go to send an email this is how it looks:

A

B

C

D

My question is how do I format it in my preferences so it looks like this:

A
B
C
D
—–
Sara Lussier