I believe AppleCare used to to come with diagnostic software. I believe it was TechTools by MicroMat, am I correct? Why did they stop including it?
Is it worth buying and having a copy?
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Royce
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AppleCare Used To Come With Software, What Was It?
Comments: 5 Responses to “AppleCare Used To Come With Software, What Was It?”
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I don't ever remember AppleCare coming with any software component. Perhaps a long, long time ago?
TechTool Pro is a nice diagnostic package, and worth it for those that maintain many Macs or fix them. But unless you are having a specific problem, then I would never get a piece of software like that just to have it.
It was a stripped-down and mostly-useless version of TechTool. Toward the end, it wouldn't even boot the Macs it was sold with. DiskWarrior drove it almost off the market, like it killed Norton Utilities for Mac.
So that's why it's no longer included with AppleCare.
I just got bullied into buying the Apple Care Plan. It came with a CD when i asked the Apple rep who i was talking to,do i put the disc in he replied no. I said what do you do with it, and he replied you can toss it in the bin if you want to.
Perhaps you let yourself be bullied, but I've never received a hard-sell for AC, and you do have the full warrantee period to decide whether to buy it.
With regard to TT, yep a loooong time ago and useless.
The benefit with AC really is the increased support and stand-by-it-ness from Apple for their products. While they are more reliable than in the past, I have regretted not getting it on occasion. A no brainer.