3/3/11
12:22 pm

Forum Question: FaceTime has not received any video from the connected camera.

I recently installed the facetime app. I have a MacBook Pro 5,5 (Mac OS X version 10.6.6). However, every time I try to launch the app I get the following message: “No video – facetime has not received any video from the connected camera. Restarting your computer may fix this issue.” I restarted the computer several times, but the issue still there. Any suggestions? Thank you!
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Jania

Comments: 12 Responses to “FaceTime has not received any video from the connected camera.”

    3/3/11 @ 12:33 pm

    Have you tried to use your camera with another application? Like Photo Booth? Or iMovie? Try that and see what happens.

      Jania
      3/3/11 @ 3:15 pm

      Thank you for the advice Gary. I’ve been learning a lot with your videos. I just tried photo booth. It does the countdown but doesn’t take the picture. Could be something related to my settings?

        3/3/11 @ 3:17 pm

        Did you try Photo Booth in video mode? That’s what I meant. I just want you to test to see if you camera is working at all.

    Jania
    3/3/11 @ 8:53 pm

    I tried photo booth movie and iMovie. I just get a black screen as captured image; maybe my camera is gone…

      3/3/11 @ 8:54 pm

      Yes. It is definitely a camera issue. I’d make a visit to the Genius Bar if you can.

    Jania
    3/3/11 @ 9:22 pm

    Thank you Gary!

    forkboy1965
    3/3/11 @ 10:52 pm

    Please excuse me if this is a stupid suggestion as I’m still fairly new to Mac, but is it possible there is a setting that isn’t correct?

    I mean, could the OS have selected another input device other than the built in iSight camera and the setting needs to be changed to make it work?

      3/3/11 @ 11:46 pm

      No. FaceTime, Photo Booth and iMovie are set to use the built-in camera by default.

    forkboy1965
    3/4/11 @ 9:24 am

    Ok. Thanks Gary.

    Ryan
    5/17/11 @ 7:05 pm

    My camera on facetime says camera not connected how do i fix it

      Ryan
      5/17/11 @ 7:07 pm

      please help

        5/17/11 @ 7:14 pm

        Hard to say what may be wrong. What happens if you try to record from your camera in iMovie? Or Photo Booth? Check those to see if there is a problem with your camera.

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