12/15/16
10:40 am

Forum Question: How Do I Remove Items From Amazon Prime Video?

I followed Gary’s tip to manage storage space on my iPad Mini and saw 8 GB devoted to Amazon Prime Video, but when I open the app it tells me there is nothing in my library or downloads. How do I learn what is consuming space so I can delete it?
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Floyyd Bloom

Comments: 3 Responses to “How Do I Remove Items From Amazon Prime Video?”

    12/15/16 @ 10:40 am

    First, tap the Downloads button at the bottom of the app. Then notice at the top you can switch between TV Shows and Movies. If you see nothing, then chances are you are viewing one, and the downloads are in the other. If both are empty then there is an issue with the app and the only way to solve it would be to delete the app and reinstall it. This would clear out any downloads that may be hidden. But I’ve never run into that with the Amazon Prime Video app. Usually it is just a matter of not realizing that you are viewing TV Shows and the downloads are in Movies, or vice versa.
    Deleting the video is tough too, as you do it differently for movies, TV shows and maybe even some TV shows show up differently. Right now in TV Show I have some “seasons” and I need to select the episode to see a Delete button. But in Movies I need to tap the Options button and then I get a Delete Download button.

    Floyd Bloom
    12/15/16 @ 10:56 am

    Thanks Gary–I will give that a try.

    Floyd Bloom
    12/15/16 @ 11:05 am

    Tthat worked –I had 2episodes of Endeavor that I was able to delete!

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