3/3/17
8:17 am

Forum Question: How Does One Disassociate From an Old Apple ID?

When our daughter was younger, we set her iPhone up with an Apple ID that was used by the family computer. Now that she’s older, she has her own Apple ID.

We recently upgraded several iPhones in our family, so we took two of the old iPhone 5c’s and repurposed them so that they’re essentially iPod Touch’s (without cell service) for our younger sons to play games and listen to music. We set both devices up using our daughter’s old Apple ID.

The problem is that the boys are still receiving text messages sent to our daughter, who is also receiving them via her new Apple ID.

We thought maybe the problem had to do with Contacts, so I went into my Contacts and removed the email address associated with my daughter’s old Apple ID from her contact card. But when I text her, she receives the text on her device with her new Apple ID, but the boys still get it using her old Apple ID. I don’t know how.

How do I disassociate my daughter from her old Apple ID?
—–
Cameron

Comments: 4 Responses to “How Does One Disassociate From an Old Apple ID?”

    3/3/17 @ 8:17 am

    So it sounds like the problem is all with messages. Do into the Settings for each device and look carefully at Messages and FaceTime settings. Also look at iCloud and iTunes settings.
    In the Messages settings in particular, there is a “Send & Receive” section that can list multiple email addresses and phone numbers.

    Cameron
    3/3/17 @ 10:21 am

    Thanks. Unchecking some things in the Messages setting seems to have done the trick.

    john woodcock
    3/16/17 @ 2:18 pm

    Hi, is it possible to keep my Apple ID but change the email address (since I am closing my old email address). Thanks

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