3/6/10
1:00 am

Forum Question: Problems with New iMac

hi gary i bought a new imac 21.5 inch the day they came out in oct ornovember 3.1 gh 8 gb of ram it was running fine till about a week ago the the curser started moving by itself hand application started opening and closing by them selves the screen starts constantly blinking what do you think the problem is a virus maybe and how can i correct the p[roblem

— paulie3660

Comments: 5 Responses to “Problems with New iMac”

    3/6/10 @ 1:01 am

    A virus? No.
    It sounds like it could be a faulty mouse, or mouse connection (USB or Bluetooth). But I can’t diagnose it, exactly. So I would simply make an appointment with the Genius Bar and take it in — that’s what they are there for.

      paulie3660
      3/6/10 @ 3:37 am

      thanks gary an apptment with genius bar was my next step you are usally spot on
      in your diagnosises so i like to try you first

    Mr Anthony Cotton
    8/6/11 @ 2:41 pm

    I am having trouble with the keyboard and mouse,it`s mainly the keyboard. It says make sure that it`s switched on, and discoverable,and they both are. The only way i can get them connected is by turning the computer off. When i switch the computer on. They both connect straight away. I tried this on my old Mac Mini
    and i have no bother. I have even switched the Bluetooth off, and turned it back on, and still they both connect on my Mac Mini,and thats out of the Ark. Mr Anthony Cotton

      8/6/11 @ 2:44 pm

      I would take the keyboard and machine to the Genius Bar and have them check it out.

    Mr Anthony Cotton
    8/10/11 @ 1:09 pm

    Unfortunately, i have no Genius Bar near me,and i do not drive. The nearest Apple store is in Newcastle and i live in Sunderland in the NE England. My health problem stops me from going out?
    Thanks Gary

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