Comments on: Setting Up an iPhone Email Account

By: Gary Rosenzweig

Gary Rosenzweig — Sun, 29 Jan 2012 16:15:07 +0000

The settings must be incorrect in some way. Just have to check and recheck them again. Call them again as if you are using their product then they should provide support.

By: Gary Rosenzweig

Gary Rosenzweig — Sun, 29 Jan 2012 16:13:28 +0000

Your Yahoo account would have exactly one password. Any device (laptop, iPhone, etc) would need to use that password.

By: Lisa Adams

Lisa Adams — Sun, 29 Jan 2012 14:49:42 +0000

Should my laptop and iphone yahoo accounts have the same password

By: Sharon Stevens

Sharon Stevens — Sun, 29 Jan 2012 11:37:37 +0000

I have an iphone4. Not had any problems with it, but recently I am unable to send emails from my phone. I have checked the servers and the outgoing mail looks the same as it is on my outlook on my laptop. but the error message ‘Cannot Send Mail – the connection to the outgoing server ‘smtp.talktalk.net’ failed.’ I have contacted o2, talktalk and they all say they can’t help. Can you please?

By: Gary Rosenzweig

Gary Rosenzweig — Thu, 19 Jan 2012 16:38:49 +0000

You’ve just got to review those SMTP settings — every part of them — and make sure they are right. If you need help with those, call your ISP/company IT department and they should be able to tell you exactly what to put for each setting.

By: Lynn Fergusson

Lynn Fergusson — Thu, 19 Jan 2012 16:33:43 +0000

I just got an iphone 4s I can receive email but not send

when I first synced my iphone to itunes it set up my account from outlook automatically on my phone
outgoing was smtp1.ns.sympatico.ca port 25
however it basically tells me the server cna’t find the outgoing email address even though I am replying to an email that was sent to me.

I tried to add smtphm.sympatico.ca but says server isn’t responding and it says the same thing now with smpt1

but yet I receive email

By: Gary Rosenzweig

Gary Rosenzweig — Thu, 19 Jan 2012 13:44:40 +0000

That’s an usual request. Usually you want the opposite — for both devices to be in sync. That works best with IMAP. What you are describing is a side-effect of using POP. But it means you may miss an email if your PC gets it first, then you get up and go and try to look at the message on your iPhone — it will only exist on your PC as it will no longer be on the server.

By: Ryan

Ryan — Thu, 19 Jan 2012 08:01:37 +0000

Hi, I use to have my main email account set up so if I opened outlook on my pc whatever emails that dowloaded from the server would not go to my iphone when I later opened it. How do I reestablish that feature so only emails I have not yet downloaded to my PC will download when I open email on my iphone. In other words I dont want to double up both inboxes, just the PC. I hope this makes sense. Thanks.

By: hemant

hemant — Fri, 13 Jan 2012 00:45:52 +0000

Hey Ryan, I used to love this option in BB as well. Did you figure this one out?

By: Gary Rosenzweig

Gary Rosenzweig — Tue, 03 Jan 2012 04:26:28 +0000

Hard to tell. You’ve just go to go over all your settings, both on your iPhone and in your email account.

By: Alan

Alan — Tue, 03 Jan 2012 00:19:16 +0000

Hi, I’ve got a new 4s and have set up my hotmail account on it. For some reason messages from my inbox more than a day or two old disappear. They don’t go to trash either? Have checked all settings, even ticked ‘asked before delete?’. Never had any issues with my 3Gs so totally stumped!

By: Gary Rosenzweig

Gary Rosenzweig — Sat, 31 Dec 2011 06:46:20 +0000

Sure. Just sign up for an email account at a service (Gmail or whatever) and then only use that on your iPhone. Just don’t use it on another device and it will only be on your iPhone.

By: donna

donna — Sat, 31 Dec 2011 05:45:10 +0000

Is it possible to set up an email account for the iPhone only, without having any other email accounts? I have one through college, but I am not always at college to use a computer and I would like to set up a totally separate email account just for my iPhone. If it is possible, how would I do it?

By: Gary Rosenzweig

Gary Rosenzweig — Tue, 27 Dec 2011 17:36:19 +0000

S/MIME is a way to send secure email. Up to you whether you want it on or off. If you don’t know what it is, leave it at the default.
Sounds like you are using old-fashioned POP email. Once it is removed from the server by either device, it isn’t there for the other device to get. See about switching to IMAP (may be supported by your ISP — call them for help if you aren’t sure).

By: Corey

Corey — Tue, 27 Dec 2011 17:02:36 +0000

Hi, I have 2 questions regarding the set up of my cox em on new iPhone 4S:
1. acct is set up however; in the settings->mail, contacts, calendar -> Xmail acct -> advanced -> LAST BLOCK = S/MIME. What is S/MIME? Should it be On or Off??
2. If an email is delivered to my iPhone (the newly set up Xmail account) or even if I do a test from the iPhone to my .cox account — the EM is NOT being delivered to the em account my laptop. Only to my iPhone. … and vice versa … if I am at my laptop, in em, I get em’s there that do not show up on my iPhone. Do I have a setting issue?
Appreciate any assistance!! Thx

By: Gary Rosenzweig

Gary Rosenzweig — Thu, 15 Dec 2011 13:44:21 +0000

Hard to troubleshoot something like that without getting first-hand help. Have your IT department take a look. Or, the Genius Bar.

By: peter hunya

peter hunya — Thu, 15 Dec 2011 07:09:29 +0000

hi all,

i have a problem as following:

iPhone 3Gs 32GB emails set up for Microsoft Exchange Mails (my company)
Set up was successful and works all fine!
However in the message body no text appears everything else works fine!
When I try to type no text… when I open an email from inbox same results no text!

Please help is it encoding issue or?

By: Gary Rosenzweig

Gary Rosenzweig — Sat, 19 Nov 2011 13:50:13 +0000

I’d consult with your company IT department and get the settings you need. The may have changed, or there might be some small detail you are forgetting.

By: Jeevita

Jeevita — Sat, 19 Nov 2011 04:33:01 +0000

Hi I just bought iPhone 4s and try to set up my company mail under IMAP but it cannot verify server identify ” preferences cannot verify the identity of ‘mail.****.com”. But previously i used the same contains in I phone 4 i can access. And now can’t. Please advice me. Thanks.

By: Sam Seager

Sam Seager — Mon, 14 Nov 2011 17:28:06 +0000

I have the same problem as Rick Collins and have contacted email host. I double checked all account settings but it still does not show a send box or draft box on my mail box and I get the SSL message. I can download emails but not send any. The email host suggested changing the port # for outgoing mail or using the ISP server (not good idea as they dont include correct email address). Do you have any more suggestions, other than trying to change to IMAP

By: Gary Rosenzweig

Gary Rosenzweig — Fri, 04 Nov 2011 18:22:53 +0000

Contact your ISP or company IT guy and get all the settings you need to complete the setup. Or, better still, see if you can use IMAP instead with that account (much better).

By: Rick Collins

Rick Collins — Fri, 04 Nov 2011 18:18:13 +0000

Hi. I just bought an iphone 4s and tried to set up my pop email account but it won’t verify it. I keep getting a message”cannot connect using SSL. Would you like to try without SSL?” Tried with and without ssl but still nothing. Help please!

By: Gary Rosenzweig

Gary Rosenzweig — Thu, 03 Nov 2011 04:29:10 +0000

Depends. You need to consult the documentation or whatever you have for your email account. Or, your IT guy if it is a company account.

By: Georgio

Georgio — Thu, 03 Nov 2011 03:55:51 +0000

When adding a (other) account and i get to the new account page where it shows IMAP or POP what do i fill out on my incoming and outgoing mail server.

By: Gary Rosenzweig

Gary Rosenzweig — Mon, 31 Oct 2011 01:55:53 +0000

Could be a temporary problem. Could be that you might be getting the ID and password wrong (try logging in on the Web site to check). Or, just try again tomorrow.

By: Girija Vijay

Girija Vijay — Mon, 31 Oct 2011 01:37:48 +0000

I bought an iPhone 4 S today. I spent 3 hours with the sales rep trying to set up the e-mail. “yahoo server unavailable” sign comes. My son bought the exact iPhone and his yahoo e-mail set up works. What is wrong with my account?

By: Gary Rosenzweig

Gary Rosenzweig — Thu, 27 Oct 2011 04:27:21 +0000

Hard to say. Check all of your settings and check again. Could be a setting on your email server too.

By: Steve Liggett

Steve Liggett — Thu, 27 Oct 2011 04:18:46 +0000

Weird thing happening with brand new iPhone 4S. When I download new emails to the inbox, all the current emails in the inbox disappear. I can find them nowhere. Is there a setting somewhere I’ve got wrong? Thanks for any help you can offer.

By: Gary Rosenzweig

Gary Rosenzweig — Sun, 23 Oct 2011 15:03:16 +0000

This happens sometimes if you SMTP server account info is wrong or missing in Settings, Mail.

By: scott

scott — Sun, 23 Oct 2011 12:22:26 +0000

a copy has been placed in your outbox
the recipient xxxxxx@hotmail.com was rejected by the server because it
does not allow relaying .