6/11/11
8:28 am

Forum Question: CNN Live Video won’t play on my MBP

I was watching a live feed of the Casey Anthony trial yesterday morning fron CNN’s live feed with no problems. Yesterday afternoon, I went to start it up again and it just shows a grey screen. And since then, I haven’t been able to get it to play again. What are some things I can do to troubleshoot?
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SK

Comments: 6 Responses to “CNN Live Video won’t play on my MBP”

    6/11/11 @ 8:30 am

    Some ideas:
    Re-install (upgrade) Flash
    Restart Safari
    Restart your Mac

    SK
    6/11/11 @ 8:32 am

    I’ve done all of those! :( None helped.

      6/11/11 @ 8:33 am

      Then the problem could be with CNN. Have you tried to contact them?

        SK
        6/11/11 @ 8:36 am

        They have a troubleshooting section on the site. It says to empty cache in safari and that should fix it, but it doesn’t. I’ve checked online. There are many complaints for this same issue, but no way to fix it. All of a sudden it just stopped working. Was hoping to get some answers here.

          6/11/11 @ 8:37 am

          I’d see if there is some way to contact them or get more help from them. If it is a web site issue, then only they can fix it.

    SK
    6/11/11 @ 8:37 am

    :( Ok. Thanks for your quick response.

Comments Closed.