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How Do I Restore a Bought Ringtone for My iPhone?

I bought a ringtone for my iPhone 5SE iOS 11.2 which appears in the list of sounds on iTunes but does not work on the phone. This disappeared with a previous update. I read your instructions to get a new ringtone but it doesn’t work with the already purchased tone. Help would be appreciated please.
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Gill

Comments: 8 Responses to “How Do I Restore a Bought Ringtone for My iPhone?”

    1 year ago

    You do that in the Settings app. Go to Sounds & Haptics. Then tap on a sound event, such as Ringtone or Text Tone. Then you should see a button near the top “Download All Purchased Tones.” This should give you back any ringtones you purchased from iTunes.

    Gill
    1 year ago

    Thank you for your help. I think the problem is that the ringtone was not bought from iTunes. It is a classical piece of music!

    1 year ago

    Gill: Ah. That’s a different story. Well, you’d need to just treat it like any sound that you made yourself then. My video for that is here: https://macmost.com/adding-custom-ringtones-to-your-iphone.html
    If that doesn’t work for you, I’ll need more details about where the process failed. Make sure you pay careful attention to each step.

    Gill
    1 year ago

    Again thank you for your help. I have your instruction in a PDF file.The only place I have the ringtone is in the folder where iTunes is stored. I copied the ringtone from that folder and placed it on the desktop and did exactly as it states in your video. As that didn’t work I deleted it from iTunes. Then reinstalled it. The ringtone appears in Sounds and plays when I click on it but then when anyone phones me the tone is one I’ve not chosen. I just have to accept defeat but thanks again

    1 year ago

    Gill: Are you setting it as your ringtone under Settings, Sounds & Haptics, Ringtone? Do you have a custom ringtone set for the caller in your Contacts app?

    Gill
    1 year ago

    I read that apparently the SE doesn’t have Haptics, not that I know what that is. I haven’t used any custom ringtone for callers in my contacts

    1 year ago

    Gill: If you have the iPhone SE, then I think the setting category is just “Sounds.” If you have no ringtones set in Contacts, and you are sure that your ringtone is set in Settings, then I’m not sure why you are getting a different sound. Check and recheck everything. Perhaps a visit to the Genius Bar will clear things up.

    Gill
    1 year ago

    Many thanks again for all your help. I will try the Genius Bar, which is a fair distance from me. I do appreciate all your help. I have a couple of your Courses and they are superb.

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