MacMost Q&A Forum • View All Forum QuestionsAsk a Question

How Do I See Missing Email Graphics?

Some graphics/images in the body of emails from one or two companies are blank areas when using Mail on my MacBook Pro OS 10.15.3. I CAN see them on my iPhone iOS 13.3.1. Is it some setting I’m overlooking in Mail on my MacBook pro?
—–
Pat

Comments: 4 Responses to “How Do I See Missing Email Graphics?”

    4 years ago

    Check Mail, Preferences, Viewing, Load remote content in messages.
    Also, Mail, Preferences, Accounts, (choose account), Account Information, Download Attachments.

    Pat
    4 years ago

    Thank you for a prompt reply.
    Yes these are already checked and have been all along.

    4 years ago

    Pat: Then I'm not sure why it could be happening. Perhaps some issue with how they format their messages since it is just one or two companies. Have you contacted their support?

    Pat
    4 years ago

    Thanks Gary. No I haven't yet. Also I forwarded the email to my wife. Her older MacBook with El Capitan shows the image fine. My iMac with Mojave does not show the graphic either. Weird. BTW email is from Monoprice.com.
    Thanks again.

Comments Closed.