My brother in law contacted me after buying an Apple TV and said it won’t sync with Itunes. It does connect to his wireless network with no issues, he can view movie trailers, etc while connected to Itunes through the Apple TV, but when he tries to get Itunes to recognize his Apple TV through Itunes, it won’t work; it won’t show it as a device. I’ve made sure everything is on the same and only wireless network, so that’s not the problem, I’ve made sure he’s signed in to Itunes on both his PC and the Apple TV; but no luck. He has a Mcafee security suite with a firewall and I think that may be the problem. Any suggestions would be greatly appreciated.
— Mark G. Glasson