Forum Question: Can connect to Windows VPN but can’t access my info

I’ve been a Windows user since 3.0 and the 8 floppy disks… I recently bought a Macbook Pro because I absolutely love the new Apple products. I connect to my company’s VPN and use remote desktop client to access our service calls and we recently added a web interface to access our dispatch board. It is “http://nosrv05/……../wip.asp?” You must be connected to the VPN in order to access this page. I know I am connected to the VPN because the “Barracuda” firewall blocks certain pages in Safari. (such as online gaming and porn) I get error that Safari cannot locate server or something. I have checked all the settings including “Route all traffic thru VPN” and still cannot connect. Any ideas would be greatly appreciated. Also, when trying to use Remote Desktop I can connect -> it prompts me to click continue to connect to the remote server – then Remote Desktop crashes and asks if I want to send the crash report to Apple…
Donnie Harden

Comments: 8 Responses to “Can connect to Windows VPN but can’t access my info”

    7/29/11 @ 7:15 am

    I don’t use VPNs or Remote Desktop, so I’m afraid I can’t be of much help. It sounds like you are part of a large organization, perhaps one with an IT department that helps with things like this? I’d consult them on both of these issues.

    7/29/11 @ 7:19 am

    Based on the info in the question, It sounds like you are not able to resolve the short name of your server “nosrv05”. If you can access it via IP, then I would suggest updating the DNS settings in your VPN connection so that it uses your companies internal DNS servers and DNS search domains. Just a thought.

      7/29/11 @ 7:21 am

      I think if you can connect to your remote desktop sessions via IP also, that would confirm you are having a DNS issue after you connect to the VPN.

    Steve Savery
    7/29/11 @ 7:31 am

    Try placing the VPN as the first of your services (click on the cog beside +, – in the port list with Ethernet and AirPort in Network). You could also try telling the VPN advanced settings to send all traffic through the VPN.

    7/29/11 @ 10:23 am

    From what you’ve said about gambling sites not working, it would seem your VPN is working fine.

    I suspect that what is happening here is, ‘nosrv05’ is a windows name, that OS X does not know how to resolve.

    Open terminal, and type ‘nmblookup nosrv05’, and see if it gives you an IP address. If it does, try pasting that IP address into your browser instead of nosrv05.

    7/29/11 @ 11:40 am

    I would agree with tunaranch. There has to be some sort of internal DNS resolution going on. If indeed this does fix the problem, you can also add the IP for nosrv05 to the etc/hosts file on your Mac. You can do this for any other servers which do not resolve.

    Steve Savery
    7/29/11 @ 12:19 pm

    You could also amend your /etc/hosts file to resolve the machine to the internal IP. This would work only while on the VPN of course, but all web services would resolve correctly when using the domain reference in hyperlinks.

    7/30/11 @ 3:31 am

    vpn is secure method to get access to any site now you can connected but some files and access are limited break this limitation by using another third party services.
    dont mind to read this post

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