It is certainly quite annoying having myself spend a large amount of money on a new computer, while trying to “reach” the renowned quality of Apple’s products & technology (I’m a former PC user), just to find out that the whole thing maybe is just not so true.
I wouldn’t be such a criticizer if it wasn’t for my 16-month-old 21.5-inch iMac, which I have already twice repaired (fortunately while still under warranty) for a bothersome dark stain on the upper left corner of the screen. But, as I have recently noticed, the “dark stranger” seems to have hit for the third time.
I can in no way accept that I’m that unlucky & I’ve started believing that either all the screens share a certain constructional defect, or the internal design of the hardware (position of the fan or the ventilation channels or something generally related with heat abduction) causes the screens to show after some time this specific stain. Not forgetting of course that the same problem has appeared to iMacs exhibited in Apple retail shops.
The answer of the Apple technicians when asked, was rather vague & unclear (“dust, moisture, cigarette smoking” while I’m not a smoker & the computer is working in an ideal environment & other unbelievable nonsense were the possible answers they gave me). Finally, they made me believe that they just don’t know or don’t want to share with me the real cause of this problem. A problem that doesn’t seem to appear to much cheaper computers! It’s really disappointing…
Knowing that many other iMac users have come up against the same problem, I would like to ask for your opinion & your thoughts on this.