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iPhone 4 Backup Option Missing!

GAry, I have a frien’s iPhone 4 which I offered to update to the latest firmware.
Surprisingly there is no BACKUP option and no backup even takes place when I connect it to my iTunes. (iTunes is Updated to 10.3)
There are just 2 options 1. Set as NEw Phone or Restore from previous backup. Since I never have a backup of this iPhone, the only previous backs are of my iPhone 4. I do not want any of the data to get deleted.
What do I do to First successfully back up the iPhone 4 ?

Comments: 2 Responses to “iPhone 4 Backup Option Missing!”

    10 years ago

    Perhaps it has something to do with the phone being set to an Apple ID that is different than that of iTunes.
    I don’t have any experience with doing exactly what you are doing, so I can’t be of much help.
    Maybe try creating a new user on your Mac, and then syncing using that new bare iTunes account.

    Cyrus Dubash
    10 years ago

    I read an an apple support link that says the iPhone will not Auto
    Atonally backup on a computer if it was originally synced with an earlier computer in the automatic sync music videos mode.

    That means I have to back it up and upgrade it only on that computer now.

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