Forum Question: MacBook HP LaserJet 6500 issue

Hi, I am helping a friend with an issue on his work computer (MacBook 10.4.11). There is no problem printing wireless to the OfficeJet 6500 printer in Microsoft Word but can’t print with anything else. I imagine an update to Snow Leopard would make this issue easier to troubleshoot but was hoping there is another way. Thanks!

Comments: One Response to “MacBook HP LaserJet 6500 issue”

    5/26/11 @ 3:11 pm

    I can’t imagine what would cause this problem. If it prints from one application, it should print from them all. They would all go through the same printing drivers in the OS.
    Which other applications have you tried? TextEdit? Preview? Safari? What happens when you try to print from them?

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