Forum Question: Snow Leopard Upgrade Problem

A few days ago i had problem with my Imac. It froze and I couldn’t do anything about and so had to reboot but it just won’t reboot ( flashing question mark appeared). So what i did was to reinstall Mac OS X and updated the software up to 10.5.8 ( fortunately). However i am now having problem to upgrade to Snow Leopard. The DVD just ejected itself no matter how many times i’ve tried. When i inserted the Mac OS X for reinstallation earlier, it worked just fine. Is my Snow Leopard damaged or is there other problem that i should know about ? hope you could help. Thanks a million

Comments: 4 Responses to “Snow Leopard Upgrade Problem”

    8/5/11 @ 3:10 pm

    Hard to tell. It could be your disc, or your optical drive. Have you tried other discs? Don’t’ assume that because a CD works that a data DVD will either. Check with another data DVD.
    If it is the drive, then you may need to get it fixed. If it is the disc, then try cleaning it (a little rubbing alcohol and a clean cloth, lightly). If it is the disc, you’ll need to replace it.
    But I’m just guessing as I can’t see it. Take it to a shop (or Genius Bar) to have them check it out.

    Mr Anthony Cotton
    8/6/11 @ 2:24 pm

    I am not technically minded, but is this an upgrade to Lion. I have had 2 upgrades for Snow Leopard, but i just assume that these upgrades are just to get me ready for installing Lion. The upgrades where for iTunes,Safari,OS X System,and a couple of others that i can`t recall.
    Mr Anthony Cotton

      8/6/11 @ 2:38 pm

      No, this has nothing to do with Lion. Think of “major” upgrades as things you buy: Leopard (10.5), Snow Leopard (10.6) and Lion (10.7). Then there are minor updates that are simply downloaded for free (10.6.1, 10.6.2, 10.6.3, etc).
      But even smaller than that are updates to specific applications, like iTunes or Safari.

    Mr Anthony Cotton
    8/11/11 @ 3:12 pm

    That means you will still receive the upgrades for Snow Leopard, and all the other applications. I thought they would have been for Lion. Thanks Gary thats nice to know.

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