MacMost Now 499: Fixing Problems On Your Mac

If you are not a computer expert fixing problems can be difficult. Here are some basic things you can do to troubleshoot issues. But persistent problems can usually only be fixed with first-hand help.

Comments: 16 Responses to “MacMost Now 499: Fixing Problems On Your Mac”

    Andrew Murr
    9 years ago

    Hello There
    When I am adding photo attachments to my e-mails, I click on the attach files tab, then choose files tab, and the IPhoto window appears, Just as I’m scrolling down to find the right picture to attach , it stops half way, and a revolving rainbow coloured wheel comes on. What’s it suppose to be doing? attaching the wrong photo, or are the photos taking up too much hard drive space?

      9 years ago

      Hard to know without being there (see the video). Could be you have a lot of photos. Could be a problem. Why not just try email FROM iPhoto instead?

    Peter
    9 years ago

    Hello

    My iMac keyboard just stops working randomly. I reinsert the USB and it starts working again. Any ideas?
    Thanks,
    Peter

      9 years ago

      Could be broken. The wire, perhaps. Can you test with another keyboard?

    Andrew Murr
    9 years ago

    I transffered all the iPhoto files to the external hard drive, Deleted nearly all the photos except 6 in iPhotos, and it worked. Still would like to know what that spinning wheel is.

    Andrew Murr
    9 years ago

    Has my IDVD trial period expired? because when I click on Video tutorials in the iDVD window, the iLife iWork, Wedpage appears. Should I re-install iMovie and iDVD from the MAC OS. X installation DVD

      9 years ago

      There is no such thing as a “iDVD Trial” — it is part of iLife that comes with new Macs. You have it. The video tutorials are probably referring to the tutorials at the Apple site.

    Andrew Murr
    9 years ago

    Well, when I clicked on the video tutorial tab, it showed a video of how about doing various tasks, in 1, Create a new project, open existing document,Magic iDVD and One step DVD. How do I get the video demonstration back?

      9 years ago

      Not sure. Maybe that was a previous version and Apple switched those videos to the site (so they can update them). Have you looked for them there?
      When I click on that button I get taken to the site too. But I don’t think there is anything you can do to fix it — it is what the button does. Have you tried http://www.apple.com/findouthow/movies/idvd.html

    Andrew Murr
    9 years ago

    Is there any way I can burn an edited project to a a DVD and include chapters.
    I know there’s Themes in iDVD. which one do I use?

      9 years ago

      There are a lot of things you can do with iDVD. Look through the help for info on chapters.

    forkboy1965
    9 years ago

    Thanks Gary for a nice set of basic tips. And let’s not forget that these apply just as readily (well… most of them) to Windows machines too.

    I’d like to throw in one more suggestion, but feel free to counter if you don’t think it appropriate: try installing and running a maintenance application like Onyx. I’m primarily thinking of the running of the daily, weekly and monthly scripts as well as the ‘house-cleaning’ sort (clearing cache, etc.).

    minerva
    9 years ago

    I would like to know how to email a home video that is about 10 minutes long?
    I may have to burn a dvd but i haven’t done one yet. i up dateded leopard to snow leopard. confused minerva

    Sharon
    8 years ago

    Hi Gary … I’m usually successful in finding info on the internet by googling or searching a forum but I am stumped today. My Mac’s warranty just ran out in November so NOW I am having weird things happen :o) Specifically, sometimes I get in a situation where nothing responds when I click on it; it’s just like everything is frozen. Secondly, I saw something VERY weird today. I had a pages document that I hadn’t saved and when I went to something else it asked me if I wanted to save it. I clicked “no” and for an instant the document had only black and white horizontal “blocks” on it, totally filling the page! Have you ever? ! (I’m not sure of the sequence or my actions as I was so shocked, but those weird block DID appear until it closed out … Thank you if you have time to comment.

      8 years ago

      Hard to say what might be wrong. I would just make sure you are doing your backups so that any hard drive failure is an inconvenience instead of a disaster. But that’s good advice for everyone.

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