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How Do I Factory-Reset This iPad?

Senior citizen has established fingerprint ID on an iPad but since it’s been turned off and on it now requires a 6-digit code. No idea what that is. She has no computer. Possible or impossible to do a factory reset on it and start over?

She can get a ride to a Genius Bar if needed.

Thanks.
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John Russel

Comments: One Response to “How Do I Factory-Reset This iPad?”

    1 year ago

    You can reset it, yes. But you’ll need a computer to connect to. Apple has instructions for that here: https://support.apple.com/en-us/HT211078
    Otherwise, the Genius Bar can help.

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