Posts Categorized: Forum

1/19/18

I have asked similar Notification questions to other online Support forums but have not received an answer, so I hope you can help. I have two iPads and recently used a restore from backup from iCloud, from my old iPad (IOS 9.3.5) to setup the new iPad (IOS 11.2.2). I receive notifications on each device everyday. My problem is the old iPad receives fewer notifications than than the new iPad. If the iCloud data transfer is suppose to send the backup data from the old iPad to the new iPad, then the iPad’s should be a mirror image of each other. If that is so, why is there a discrepancy in the notifications. Truth be told, I do not remember how I set up notifications on the old iPad. I am not really concerned with the old Pad, because I will use the new iPad as my primary device. I tried to compare the settings between the two devices, but the settings do not really resemble each other. What can I do?
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Darrell Coe

1/19/18

I can do this for email, can this be done for texts? I.e.,”I’m out of range/on a tech break, I’ll respond on 12/25/18.”
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Genie Ohashi

1/19/18

I have coped an icon and have pasted it over the app icon in Get Info. The app I created with Automator. Instead of an icon I get the icon for a jpeg file

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John Kueck

1/17/18

Gary,
Happy New Year!
In my HD > Users > Fernando Gonçalves folder I noticed two folders:
• iCloud Drive (Archive) and
• iCloud Drive (Archive) -1.
Q.1: Any idea(s) on how could/did this happened? (I must have unknowingly Ok’d it!)
Q.2: Can/Should I delete/trash one or both?
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Fernando Goncalves

1/16/18

Sometimes the images on my desktop do not display in total. For example, there are a number of PDF’s, at times they say simply PDF with the description underneath while other times the actual image of the PDF is displayed. Is there a way to refresh the look without rebooting?
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Dennis

1/15/18

I want to autofill a column in a table in Pages with sequential numbers.
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Sandra

1/13/18

How do I remove downloaded Files app files without deleting the file from iCloud? I can’t figure this out on iOS or MacOS. The only option deletes the file from everything including iCloud.

MacOS 10.13.2
iOS 11.2.1
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Todd Mavis

1/13/18

I created a Reminders list on my iPad. I then got on my iMac and sorted the list alphabetically. Looked fine on the Mac but looking at the list on the iPad and iPhone it was the original, unsorted version. What do I need to do to see the sorted list on my iPhone/iPad? Thanks.
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Gene

1/12/18

I have hundreds of embroidery files in folders, within folders and sometimes again. It is getting to the point that I need a different way of knowing all of the files that I have, in one place in a list. Currently they are in folders A,B,C, then Animals, Alphabets, Australiana etc then B would have Birds, Babies etc. But inside Alphabets are several font styles etc and there are different birds.I’d like to do a spreadsheet but I can’t copy just the names in Finder. Using Mac Sierra desktop, new 2017.
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Margarose

1/12/18

I want to backup a number of albums of photos in Photos, on a single DVD. What is the easiest way to do this? Many photos are involved. I would like to maintain the backed up photos organized as in the albums.
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Dick Vitales

1/12/18

Although the automatic iCloud back up of my iOS devices backs up much of the devices’ data, apparently not everything is backed up. I have files such as ebooks purchased from various sources, pdf files, etc that I want to back up as well. How do I do this? My devices are running iOS 11.
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SailGuy

1/12/18

I am new at using MAC and on the very first day of my new job, my mentor gave me a stressful task to Backup Emails on the Mail application. There are 3 email ids, and these are our support email database. Overall there are tons of emails in the inbox. I need to backup every mail, contact list, and the address book as well. I had a tried for manual procedures and found out that Apple Mail Export and Time Machine Backup are doing good. I tried them, but they are taking too long. I need a quick solution to Backup these emails.
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Kaitlynn

1/11/18

If I am in Pages typing a story and I would like to make the first character of the first word of a paragraph be a Drop Cap letter, can it be done? I have a 2016 Mac Book Pro 15″/ 16GB and I cannot figure out how to accomplish this.
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Rick B.

1/11/18

I have a fairly new MacBook running Sierra (10.12.6).Should i upgrade now, for security, etc., and are there specific steps i should follow before downloading the update?Is this something i can use Apple Care + phone access for?
Thanks
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George H. Middleton

1/10/18

I’ve watched your video module Creating Forms in IPad Numbers (398). I chose the template on Checklists. After entering the data and then creating a new form, the data transfers to multiple forms. However, I would like to enter additional data under each of the forms but it seems all the lines and columns are locked. How do I access?

Using Ipad 11.2.1
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Tammy Putz

1/9/18

Columns A and B in Numbers have a variety of currency data; how can I highlight (or locate visually somehow) the cells in column A that have NO DUPLICATES in column B, regardless of rows?
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Juan Carlos

1/8/18

I have a great data package from my cellphone provider and would like to make use of personal hotspot on my iPhone as the default wi-fi connection on my MacBook Air. The hotspot option only appears after a while when checking the connection on the menu bar. I am running High Sierra.
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Douglas

1/5/18

Did clean install from time machine (ext. hard drive) and used a password to open MacBook. Also encrypted the hard drive. Was given a lot of numbers that are now in firevault. When would I use these numbers. Do I need to keep them forever ?
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George Iluk

1/5/18

running latest non beta version of mac OS. How can i get siri to ignore extraneous room noise and stop recording after i say a command.

In my room i have a fish tank that the air pump makes noise.
when i say a command to siri it keeps recording the room noise so it may take 2 minutes to execute the request.

so i would like to be able to set a noise threshold. so that my commands are enough to trigger, but when the level drops to just room noise the recording stops.
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david hold

1/4/18

Make manual backups of entire older MacBook Pro. Have high sierra thru time machine.
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George Iluk

1/4/18

I tried to search App. For TextEdit app for iPad and I did not find any in Apple store!
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Ibrahim Elmaghraby

1/4/18

When I have a file on the desktop and I right click it there are lots of options , but is there any way to get a move the file to any folder option , it would quicker than drawing and dropping .
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1/2/18

How do I use Automator to automatically import Google Photos into Apple Photos.

I have Google Backup & Sync installed.
https://www.google.com/drive/download/backup-and-sync/

Google Photos are automatically downloaded to my Mac and the photos are saved in: /Users/”username”/Google Drive/Google Photos

Google automatically saves all photos into sub-folders. E.g. /Users/”username”/Google Drive/Google Photos/2018/01

I would like to use Automator to automatically watch the Google Photos folder and all sub-folders & import all new Photos into Apple Photos

Can someone please tell me step by step how to achieve this. I have never used Automator before. I’m not even sure how to make Automator run the script/task? automatically? Does it just work?

All I know is that when I save Automator Folder Actions they save in ~/Library/Workflows/Applications/Folder Actions. Once saved, does Automator run automatically? How often does it run? Can I specify to check say always/once per hour
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Tristan Pawsey

12/31/17

I have an I Mac with macOS High Sierra version 10.13.2 and I down loaded Drop Box, and now I cannot get rid of it. I have been unable to delete it by drag and drop, by removing it from the site menu and by using the command delete keys and nothing will get rid of it.
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Earl Campbell

12/30/17

I’ve been teaching at a small college for a number of years. My lectures are all slide based, using Keynote. It’s a large (374.8 MB) and lengthy (1,256 slides) presentation.

I’ve relocated several time zones away, and the college is interested in me continuing to teach the class remotely.

Both they and I are new to this concept, so we’re not sure what the best way to do it would be.

I’m familiar with FaceTime and Skype. And I’ve used Keynote Live to remotely play a presentation before (although I’m not sure if the large size would prohibit this feature in this case). What I don’t know how to do is combine the two into one.

I think what they want might be something similar to what you do with your picture-in-picture tutorials, or split screen, where they can minimize one side, alternately.

Can you recommend a way or an app that would be good for this scenario?
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Cameron

12/30/17

I have the free version of Avast on my iMac but I have read mixed views about it and some views that say virus checking software isn’t necessary on a Mac. It hasn’t caused me any problems but I’d rather not use it if it has issues or it’s unnecessary. Any views?
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Tony Staples

12/30/17

In May of 2016 someone asked this question and it seems one cannot stop the emails from @me.com from populating iCloud. You answered why would one want to or unsubscribe etc. I had to change my email from @me to @icloud since I was getting incredible levels of spam. No amount of wasteful hours unsubscribing ever works. Is there a work around?
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Robert Bester

12/28/17

When using Apple Maps on the iPhone the view will change from the live moving map view to turn by turn. How do I get back to the map view? There is no obvious back button?
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Jim

12/28/17

After using “search” in Mail, emails meeting the criteria are displayed but their locations (folders) are not located. How do I find the folder they are saved in?
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TheTrainRev

12/28/17

Looking at the short cuts in Help. “Scroll to the beginning of the sheet” says “Home or Fn-Up Arrow”. My iMac does not do that. It just seems to scroll up a page. I thought it would move up past all tables to actual top of the current spreadsheet. What am I doing wrong?

Also, “Scroll up the sheet” = Page Up. I don’t have a page up on my keyboard?

I find some of the help poorly worded for a company as strong as Apple. Example: “Command-up arrow”=”Move to the beginning of the current text area”. I think it should say “Move to the top cell in the current table” or am I missing something. Thanks in advance.
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Gene