Posts Categorized: Forum

9/22/17

I am accustomed to using contacts with my iMac, at least for email. However, I only recently bought an iPhone SE and am unable to find a way to make a collection of phone numbers. I want to use the word “group” but that seems to have a different meaning in this context. I want to be able to make a collection of phone numbers such as MEDICAL which would then allow me to quickly see apthe numbers I have placed there (clinics, hospitals, pharmacies etc). I was able to make a custom listing like this with my android phone. How about with iOS?
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Mike

9/22/17

I am getting paranoid and don’t really want to click any links in any emails is it possible to disable links or break them.
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Russ

9/21/17

I have received an email with about 20 other recipients names on it who I do not have in my Contacts list. I would like to have them in their own new group in Contacts; can I do that directly from the email, rather than putting all the names individually into Contacts then individually adding them to a group? I am running Yosemite 10.10.5.
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Jane

9/21/17

I would like to add my own music file that is on my computer and add it to an existing playlist on my iPhone that was created in Apple Music.
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Eric

9/21/17

I could update apps on my iPad and iPhone, now it seems no longer possible or….??? Did I miss something?
Please advise, thanks in advance.
Piet
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Piet van ‘t Zelfde

9/21/17

I have smart mailboxes on my Mac and they work fine. My investment related email and my fishing club email go into the correct mailboxes leaving my main mailbox free from that stuff. But on my phone and iPad I get all my emails in the main mailbox. What am I doing wrong? Thanks in advance for your help
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Gene

9/21/17

I was wondering would you please explain to me in a easy way that I can understand: what will happen if you just take out a usb stick without ejecting first?

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Cameron

9/20/17

I use IMovie 11 on a MacBook Pro. I have a weekly Vlog and want to use the same title for each episode to start the video (color and style, etc), but change the actual text each week. Can I create some kind of a template for the title and pull it into my new VLOG weekly projects?
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John S

9/20/17

Up until recently we could use iTunes on the Mac to help organize iOS apps into folders on a connected iPhone or iPad. But with the latest release of iTunes, this is no longer possible. We can still put iOS apps into folders using the drag and drop technique, but sometimes this requires dragging over many home screens. Is there an easier way that is similar to what was provided by earlier versions of iTunes?
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Richard Fuhr

9/20/17

In MacOS and iOS, iCloud Photos settings has options for three services: (1) ‘iCloud Photo Library’, (2) ‘My Photo Stream’ and (3) ‘iCloud Photo Sharing’. I’m a bit confused. Can you clarify what these three services do? Do some of their functions overlap? How do they impact iCloud storage allocation and costs?

I have two iPhones, two iPad Pro’s, two Macs and two Apple TVs. I take many photos with a DSLR and of course photos and videos with my iOS devices. I’m trying to figure out how best to manage my iOS image media, hopefully without needing to go to ever higher iCloud storage costs.
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Vincent Cina

9/20/17

I have an old MacBook Pro 15″ (Model A1260, running OSX 10.6, I think) that I use occasionally to create documents in an older version of Adobe InDesign. But this month I’ve forgotten most of my administrator password, so have been unable to log in or use my MacBook Pro. But I need to access and update the InDesign documents for some classes I’m teaching next month. I’ve looked for solutions about how to reset my administrator password on Apple’s support page. I have the original install disk, and I have all my files backed up via Time Machine on an external drive. Is there anything I can do to log in? Or do I need to take my Mac to the Apple store? Thanks for any help you can give me.
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Jon Tardiff

9/20/17

I have a second monitor attached to my iMac. I want to assemble a playlist of my 20 favourites music videos and run these on the second screen while I work on the iMac.
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Fred Scholten (Australia)

9/19/17

To save some space on my iPad Air 2 before updating to IOS 11
I would like to move all videos (I assume the total of 20 gb includes those in the Photos library as well), plus some movies, to the Cloud in preparation for upgrading to IOS 11. So how to do this would be very helpful, thanks.
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Valerie Irani

9/18/17

I think “Photos” does not allow to create a “New Smart Album” with Square edited photos.
At least I did not find “square” as a criteria in the list provided.
Do I need to flag the square edited photos one by one or is there a means of choosing a selection of photos whose width is strictly equal to height, eventually outside of “Photos” ?

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Emile NICAISE

9/18/17

Gary, I have been trying to clean up my photo collection on my iPad. I had been doing a sync with iTunes to my iMac where the main library is. That collection is around 30,000 images. I decided I wanted to do the sync with just some albums. So, I did a sync, checked selected albums and just a few people. After the sync, nothing changed. I had the same number of images and an album with “people from my Mac”. I have iOS 10.3.3 and OS X 10.12.6. The iPad is not at capacity with 15 GB free of 128GB. However, I would like to reduce the number of photos. How do I go about the sync?
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Mike

9/16/17

I am signed into the same iCloud account on both my iMac and my MacBook. The desktops used to be the same. When I added something to one it would show up on the other. Now they do not sync. I am using Safari 10.1.2 on both computers
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Marcia Christ

9/16/17

While iTunes 12.7 for Mac removes the iOS app store it leaves some ophaned folders on my Mac in the Mobile Applications folder. These are multiple gigabites in size. I can delete these IPA files but might I ever need them again? For example, if I want to run an earlier version of an app? How would you handle this?
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Ken

9/15/17

I have an iPhone 6 and steel siding on my house. My phone is connected to my wireless when I am at home, but the quality of my calls is horrible. Person on the other end say they cannot hear or only catch occasional words. I need to step outside or stand by my patio door. Both options take me from my desk which is not desirable. My sp is ATT
Is there a fix which does not include a monthly charge?
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jean b.

9/15/17

I clear cookies multiple times daily on my MacBookPro but there is a group of 7 cookies, for sites I visited months ago but not lately nor repeatedly, that do not clear. They are always present in my cookie list. How do I clear/get rid of these unneeded unwanted persistent seemingly unclearable cookies? Thank you in advance
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Samantha

9/14/17

I have Sierra 10.12.6 on a 27 inch iMac (late 2012). Have been using Safari but have a problem when scrolling through news articles and wanting to return to last location — does not always take me there. Generally takes me all the way to top of web site – could be 8 – 10 previous pages. What is a good alternative browser for a non-techie that might address my problem?
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Karen Schoenfeld

9/14/17

Just wondering if you could explain the difference between “swim proof” and “water resistant at the molecular level”? And is the water resistance of the new iPhones different than the water resistance of the iPhone 7 or 7+?
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Cameron

9/12/17

I recently changed my mac logon, iCloud and keychain password for my MacBook Pro. Ever since I keep getting asked for my keychain password for a multitude of different processes running on my Mac. This is something I haven’t seen before. Is there a way to update all the processes in one go with the new password?
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Brenda Brooks

9/10/17

I have an iMac with a 3.4 GHx Intel Core i7, 8GB 1600 MHz DDR3, NVIDIA GeForce GTX 680MX 2048 MB Graphics, running Sierra ver 10.12.6
I can’t open any of my jpg files that are over 8MB using Preview, Photos, Fotor Photo Editor, or Pixelmator. Everything under that size opens perfectly. Is there any way of reducing the size of these files without having to open them first?

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Mike

9/8/17

I’m stuck changing width of columns or height of rows one column or row at a time on my iPad. I see how to do it on my Mac but not in iOS. Any suggestions? As fat S my fingers are, doing it one row or column at a time is extraordinarily annoying.
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Peter

9/8/17

trying to send video too large for mail and I want to share with others who do not use iCloud or a mac.
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Tennis lady, Carolyn

9/7/17

I’ve purchased a new MacBook Pro and need to transfer all the information (files, photos, apps etc) from my older MacBook Pro to the new one. The older MacBook Pro is using El Capitan and the new one will have Sierra. I use Time Machine and am up to date on the back-ups. I will, of course, back-up prior to the transfer.
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Harley Mumma

9/7/17

I have a huge PDF (2,000 pages) that is a combination of sheet music and lyrics in the form of text. I’m trying to do OCR to the entire file. But I can’t figure out how to do it…all the programs seem to fail. Are there any recommendations for a PDF reader that will do this task?
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Ed Cupman

9/7/17

I have a client whose name is unusual, I can’t find a way to have it accepted and not changed to a totally different word.
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Bryan

9/7/17

I’m a photographer and I’ve been asked to photograph subjects/people on a green screen. The client wants them superimposed on a scene that would relate to what they’re wearing, i.e. Times Square scene and people celebrating New Years . Is there a program that does that and works with Macs? I realize it can be done in Photoshop, but I’ve seen it done at events, but don’t know what the program is they used. The camera was tethered to the computer and they instantly saw what it would look like. Thanks in advance for the help!
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Kirk

9/6/17

I have a table with column headings DATE TYPE AMOUNT DESCRIPTION
I would like to create another table that contains only those rows with a specific TYPE. Is there a way to do that? Thanks in advance,
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Gene