Posts Categorized: Forum

5/23/17

I accidentally deleted some information in one of my contacts.
I went into my Time Machine to access a backup and recover the info. All my own files are there, but my Contacts are not backed up. Did some more checking and also couldn’t find my Calendar backed up. How do I get these backed up?
—–
Tony Biegler

5/23/17

I am using iMac (Retina 5K, 27-inch, Late 2015) Sierra 10.12.14
Is there a simple way to open a .kit file?
I have a file that was saved 4/2016 and it is labeled as .kit. I can’t open it and info I find on the web is for kitchen designs or so complicated I don’t want to take the time to learn it.
This file has graphics of the patterns used to knit an Albanian Sock and I’d rather not have to redo the charts/patterns. My choice is to use Excel for the charts/patterns.
—–
Margaret

5/23/17

I have a number of playlists each with songs obtained from various sources. Can I create an Album from a playlist which would save me having so many individual songs in my Album category and make it easier for me to find?
—–
Don Kryzak

5/21/17

I opened iTunes and no longer have a side bar (on the far left hand side). When I open iTunes it opens in Library but does not show my hard drive or folders. I have searched all over (at least 4 times!) and cannot find anything that will take me to the side bar showing my hard drive and folders s well as iTunes. I must be brain dead as I do not recall how to get it back.

I am on a new iMac, running macOS Sierra, V10.12.4 and I have iTunes V12.6.1.25.

Any help would be appreciated. Thank you.
—–
Lauri

5/20/17

I’m sure you described some options for suitable software to do this, about 2 years ago, but cannot find it any longer. I want to try a short instructional clip for schools and would love some recommendations, please; or just link to that original Tutorial Video. Thanks.
—–
Mark J B

5/20/17

As stated before, I want to update my Mac to a new Imac. The problem is that if I buy one now it will be 2 years old already. Still selling at the original price even though it is 2 years old? Last date of manufacture is 2015. Is there a new 2017 or later coming out?
—–
Dennis O’Donnell

5/19/17

What would happen to my books in iBooks, if I remove all books from iTunes? I have purchased books, which I know how to remove, but I have independent PDFs that I have added. If I remove those from iTunes, will they disappear from my iBooks list?
—–
Bente Andermahr

5/18/17

Always advised to keep my system updated yet my 2009 MAC that still works fine does not allow me to update operating system.
—–
Mike

5/18/17

I have a July 4th slide program that I prepared several years ago. It is shown and timed with a piano solo. I need to change the slides but not affect the transitions and slide display times.
—–
Jim Laseter

5/18/17

I’m trying to change a formula (formula bar shows up on bottom of spreadsheet). I can’t get into the formula to change; I must type in a new one.
—–
PValence

5/15/17

I am still using iPhoto because I want to have the ability to batch caption photos and then move the photos with the caption to a slide show. Is there any way this can be done in Photos or is there another app available that will do this.
—–
Barbara Hooper

5/15/17

I’m using Photos 2.0 and would like to have more than one song play during a lengthy album slideshow.
—–
dave collins

5/12/17

I routinely delete website saved data on my ipad. I discovered that I needed to also use the advanced option to get rid of stubborn data. Recently, four websites have placed data on my ipad which ever repeated attempts with advanced will not remove. The websites are microsoftstore.com; ebay.com; cutleryandmore.com; and newegg.com. I have only made purchases from ebay. I find this deletion resistent data intrusive, and want to be rid of it. Only one site shows any kb of data. I have tried powering down. also, several times. How to I get rid of these intrusive pests?
Thank you.
ps I enjoy your informative videos.
—–
Ken

5/12/17

I had 3 Mac devices backing up on my Airport time capsule I have sold one of my Mac Books. I would now like to delete the Mac book and the backup file for that Mac that was sold. Would like some help please.
I am using Mac OS Sierra
—–
Stan

5/12/17

I permanently work on my MacPro with two monitors (a LG UltraFine Display set horizontally and a PHL 272S4L rotated vertically).
For my every day tasks, it is a better solution than the splitting options on only one monitor; (photos in landscape or portrait mode, more content and fewer wasted space etc…)
However when making a fullscreenshot [with cmd+shift+3], a screenshot of my secondary screen is also taken simultaneously.
Sometimes (often…) this is an inconvenience if I only need a screenshot of my main monitor.
I now use the following workaround : a folder on my desktop where both screenshots are saved; from time to time I send to trash the useless ones…
You probably know a more elegant solution.
Many thanks in advance.
—–
Emile NICAISE

5/9/17

When I update a numbers spreadsheet on my iPad it updates to the iCloud. My iPhone sees the update immediately BUT the same file doesn’t appear to update as quickly to my mac. This only seems to happen to a few files. Is there anyway on my mac to force the latest version to download from iCloud?

I have just looked at my iCloud system preferences on my mac and the setting “Back to my Mac” is not set. Should I tick this setting? What does “Back to my Mac” mean?
—–
Brenda Brooks

5/8/17

Just recently my Mac has begun connecting me with Xfinity’s neighborhood network rather than our home network (which I want). Not sure what I might have done to make this happen, but would appreciate advice on how I can make our home network the default again. Thanks in advance.
—–
Martha Russell

5/8/17

I have 2 Mac’s, both on the same WiFi network in my home. One is mine and the other is my wife’s. The CD reader is out on her Mac and I’ve just had no compelling reason to have it repaired.

In the past, I have been able to burn a Music CD to my iTunes library and it would sync to her iTunes library. The other day I uploaded a music CD to my Mac iTunes library and it would not sync over to her library. I do not remember changing any settings in either Mac. Both are on Home Sharing. The only thing that has changed has been software updates.

Do you have any ideas as to why iTunes is no longer syncing between my 2 Mac’s?

Thanks for any help.

Thanks

Adrian
—–
Adrian Lee

5/5/17

How can I make my equations be generated with an identifiable number in LaTex equation?

For example

X + 12 (1.1)

4X – 5 (1.2)

This designation is used in textbooks or theses.

In forums I have read that use the following (latex)

begin{equation}

cdot OH + RH rightarrow Rcdot H_2O

end{equation}

but not show me the number of the equation.

Macbook Pro with retina display, processor 2.7 GHz Intel Core i5, ram 8 and 128GB PCIe-based SSD, pages version 6.1.1
—–
Marlon César

5/5/17

I have a subscription which mail sends to junk folder.

I have entered the address in my contacts.
I have made a rule to send mail with that address to my inbox.
The mail still goes to junk.
—–
Jim Steel

5/5/17

I want to create a contract with a placeholder for {date} and {name}. I plan on creating a word processing template and when I open it there would be placeholders for these fields.
—–
John Scibal

5/5/17

Hello Gary,

In almost all your videos, your picture-in-picture is a square with round corners.

In some other YouTube videos, the presenter picture-in-picture is a circle.

I use ScreenFlow and the only shape available seems to be a rectangle.

In brief, what is the trick (or software) to use in order to choose the picture-in-picture shape?

Keep up the good work!
—–
Vincent Allard

5/4/17

I want to reformat an external back up drive and remove the partions on it.
—–
donnaVit

5/1/17

Hello Gary, this is related to the VPN videos you did recently. I have a VPN app on my iPhone and Mac (VPN Unlimited). On the phone the app is ‘on’ and it shows connected to Singapore and I can see a different IP address etc. But Google Maps is still able to show my current location in Mumbai, India. So how does this work?
—–
Ravi

4/30/17

I’ve been a subscriber of iTunes Match since it was very introduced. Until maybe a few months ago for those songs that I added to my iTunes library (e.g., ripped from CDs) but not purchased from iTunes, Apple would either match the song or tag it is uploaded. In either case if I were to delete a song (accidentally or intentionally) I would be prompted if I wanted to delete all instances or just the local copy. If I chose only the local copy I was able to (re)download the song from the cloud and in many cases the version provided was at a higher bitrate than my original. Recently I noticed this behavior has changed. Now if I delete a song – it is is deleted from all devices and I no longer have the option to re download. Did something change what iTunes Match or did I somehow inadvertently change a local configuration option? Thx in advance…
—–
Carlos Rivera

4/30/17

I notice that there are 3405 photos on my mac Photos app, but only 3119 photos on my iPhone All Photos, despite turning on ICloud Photo Library. Shouldn’t it be the same across devices? And if I delete a photo in one device, will it instantly disappear on the other?
—–
Dhruv

4/28/17

Since upgrading to Sierra, I regularly have a pop-up window: “To use the ‘java’ command-line tool you need to install a JDK. Click ‘more info’ to visit the Java Developer Kit download website.”

But I am not a developer. I have tried turning Java on and off in Safari preferences. This pop-up continues to arise 10-20 times per day. I can get rid of it by clicking on “OK” but it is annoying.

What’s wrong?
—–
Ron

4/28/17

I want to synchronize my IPhone 5s, my 3 yr old iPad mini and my 2 year old Apple regular not pro lap top to my calendar, and iPhoto. I can get two to work but not all three. How do I do this? They are all on Sierra and upgraded to the latest 10.0. I am really after the steps to accomplish this for each device if possible.
—–
Pam Gray

4/27/17

using a macbook pro(13 inch)
MacOS sierra-10.12.
I am 81yrs old -very new to computers. need simple language.
—–
mort

4/27/17

Example: (main classification folder) Trains >(sub-category folders containing individual bookmarks) + individual bookmarks not in a sub-category folder.

I want to sort just the individual bookmarks within each sub-category folder without having all sub-catagory folders sorted within the main topic folder also sorted.
—–
TheTrainRev