MacMost Q&A Forum • View All Forum QuestionsAsk a Question


this virus is taking over my saying it is part of google when I know it is not! I want to find out how to clean my Safari of it?????My mac is running OS X El Capitan MacBook Pro (15-inch, Mid 2010)

Comments: 2 Responses to “Remove”

    4 years ago

    Sounds like you installed some software that has altered the way your browser, Safari, works. Not a virus (very different) but simply something you installed yourself. I’m not sure of the exact nature of your problem, but try these things:

    1. In Safari, go to Safari, Preferences. Then go to Extensions. See anything there that could be causing the issue? Or something you don’t remember installing? Or anything at all? Try disabling or deleting these extensions to see if that solves the problem.

    2. Quit Safari. Then Relaunch it but hold the Shift Key down as you do so. This will relaunch Safari but in a fresh state, with all windows closed. This gets rid of some persistent problems.

    3. Log out of your account on your Mac. Log back in. El Capitan will do some adware checks when you log back in so it may help.

    Report back — did 1 help? 2? 3? Let us know so this post can help others too.

    4 years ago

    Gary, thank you so much for the three step process of deleting an extension I had installed, that was causing the problem. It all worked in a matter of seconds!!!!

Comments Closed.