Using the New Apple Support App

The new Apple Support app is available in the iOS app store and will help you solve problems on your iOS devices and Macs. In addition to including helpful information, you can use it to call Apple or schedule a call or repair.

Comments: 10 Responses to “Using the New Apple Support App”

    Andrew phair
    3 years ago

    Either it is not yet available or it is not available in the U.K.

    3 years ago

    Andrew: Give it time. Apple is rolling it out region by region.

    Janice
    3 years ago

    I have been trying to get this app. After putting in my password it asks me to buy or cancel.. Apple can’t really be charging for this, can they?

    3 years ago

    Janice: No, of course not. It is free.

    Janice
    3 years ago

    Gary, then WHY does the app keep asking me cancel or buy? I have tried several times, on my iPhone and iPad. Should I just hit buy and see what happens?

    3 years ago

    Janice: Is it the work “buy” that is bothering you? “Buy” is used in places no matter what the price. If an app is marked as “free” then you are buying it for $0.

    MsM
    3 years ago

    Thanks, Gary for posting this. It will be helpful.

    Ray
    3 years ago

    Gary, is it available on the iMac? My search on the App Store did not come up with it.

    3 years ago

    Ray: No. This is an iOS app.

    Narelle
    3 years ago

    Apple Support App is only avail in USA at the moment – so Safari Says.. I just watched Garys Vid, and promptly tried to get it, but i am in Australia, and will have to wait!

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